Refund Policy

We have a 7 days replacement policy, which means you have 7 days after receiving your item to request a replacement.

To be eligible for a replacement, you must have images of any damage as an evidence. You’ll also need the receipt or proof of purchase.


To start a replacement, you can contact us at ecom@fixderma.in

or call +91-9560752388.

If your replacement is accepted, we’ll send you a replacement order.

You can always contact us for any replacement order question at ecom@fixderma.in.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.